You have a very happy customer! I ordered chains on Tuesday and to my surprise they arrived 3p.m. yesterday (Wed.).
Congratulations, you've obviously got an excellent transport system backing your company. I find it hard to believe that the chains actually started their journey in Kent as the route to Cornwall must be worst journey left in Britain. All the same, many thanks to those involved.
Many thanks - snow chains delivered today.
I wouldn't ordinarily write, but just wanted to thank and congratulate you.
Your website is superb and the service excellent.
Just a courtesy message to say thank you for sorting out the chain that was giving me a problem.
The return was picked up and replacement arrived today too.
All seems fine with new one. It adjusted simply and easily like the other one of the pair.
Now all I have to do is fit them to the wheels
Thanks again, great service,
I have had a customer on the phone, Mr P A. He has phoned to pass on his feedback of purchasing through yourself and Snowchains.
He was extremely impressed with you personally, the help in which you gave him and your "kind manner" on the phone. He said that you are an asset to your company which boosts the Thule brand.
Just a quick email to say thank you for all the help you've given me today, over the years of trading with you it's what I've come to expect from a really fabulous Company. Your service is second to none. Please keep it up.
I would like to thank you for sending me replacement clips for one of my chains.
It is quick, quality service that always initiates recommendations to colleagues and your response has been very impressive on three occasions. Initially, when I first purchased chains from you; secondly, when I exchanged them for a different size and thirdly, your present after-sales service for a product out of guarantee.
Thank you once again.
Thank you for the pair of WeissSock wheel covers for my 1996 Ford Transit which paid for themselves the first day I bought them. i work at night on the railway and on setting off for work saw hundreds of cars stopped on the main road I had to join. I fitted the WeissSocks, very simple and quick and made a detour via back roads that had snow, ice and hills to join the main road. They did not slip at all. My van is usually fairly empty, not used for commerce, which may have helped but I was very impressed, got to work so did not lose pay and these wheelcovers thus paid for themselves.
Just a quick hello and to give you a testimonial to your snow socks if you want to put it on your website.
I bought a pair of snow socks for my Saab 93 last year and they were excellent.
One Saturday we had a big dump of snow and I put the socks on. Where I live it is quite hilly and of course not all of the roads are gritted.
Snowsocks were the ideal solution as they were very quick and easy to fit and unfit. A matter of about 30 seconds once you get the hang of it.
I saw many cars stuck or abandoned as I was driving along and managed to get up hills that even Range Rovers and 4x4's were struggling on with no effort or wheel spin at all.
I would recommend these as an essential item to keep in your car boot to anyone.
Thank you for handling my order so promptly and efficiently. I ordered 4 x weisssocks and they were delivered within 2 days. Great price and excellent service. Will recommend to others. Keep up the good work. Regards.
Just a quick thank you for great service.
Chains ordered yesterday, arrived by 10:30 this morning.
I bought some clack-and-go snow chains from you at the end of November.
I just want to say a big thank you to the guy who served me and taught me how to use the snow chains over and over until I got it right.
After getting stuck in the dark in France in the freezing cold and being able to use the chains first time with no hesitation I couldn't thank the guy enough for his time and patience with me.
Since being in France I have highly recommended your company to the rest of myteam as your customer service is excellent. They have been lumbered with shoddy halfords snow chains that are just not up to scratch and take a life time to put on and remove.
Thanks again guys for saving me from freezing to death....
To whom it may concern.
I would just like to express my thanks to your company for sending through a replacement plastic clip for the chains I have which unfortunately broke in anger in France a couple of weeks ago. In this day and age it is sadly extremely rare to have both such a prompt service with exactly the correct article being sent and at no cost notwithstanding that its only a plastic clip. It suggests that your customer services are exemplorary. Your quick action was really very much appreciated and I will not hestitate to highly recommend your company to any of my friends and family who are venturing in to snowy climes.
Once again thanks very much.
All delivered in good order this morning, very quick. Thank you very much, I
don't know whether to hope for snow or not now?
Many Thanks for your good service
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